The Code of Practice for Victims of Crime sets out the support all victims in England and Wales are entitled to from criminal justice agencies. You’re also entitled to support if you are a close relative of someone who has been killed as a result of crime.

Under the Code of Practice, you’re entitled to:

• Be referred to an organisation which supports victims of crime

• An enhanced service if you are the victim of a serious crime, are persistently targeted, are vulnerable or have been intimidated.

• A needs assessment to establish what type of support you need.

• Information on what to expect from the Criminal Justice system.

• Be kept informed about the progress of the police investigation – for example if a suspect is arrested, charged or has any bail conditions.

• Make a Victim Personal Statement to explain how the crime has affected you.

• Read your Victim Personal Statement in court or have it read out on your behalf – subject to the views of the court – if the defendant is found or pleads guilty

• Be kept informed if the suspect is prosecuted or not, or given an out-of-court disposal

• Information about how you can challenge the decision of the police, if a suspect(s) is identified and a decision is made not to charge anyone in relation to the crime.

• Information about how you can seek a review of Crown Prosecution Service decisions.

• Be informed of the time, date, location and outcome of court hearings, if you are asked to give evidence in court.

• Be informed of the Victim Contact Scheme if the offender is sentenced to 12 months or more for certain violent or sexual offences.

• Receive information about Restorative Justice and how you can take part.

• Make a complaint if you do not receive the information and services you are entitled to, and to receive a full response from the relevant service provider.

View a copy of the Code of Practice for Victims of Crime.