Feedback about our services
Lancashire Victim Services
We take the quality of our services very seriously, and work hard to give you the most appropriate support we can. We welcome your feedback or comments about our services, whether good or bad. Feedback helps us to make sure our services are as good as possible, and to improve where necessary.
Please give us as much information as you can. This helps us to understand your experiences, and investigate any issues you may raise.
If you have used our service and would like to provide any feedback please follow this link. It should take no more than 8 minutes to complete.
https://www.surveymonkey.co.uk/r/SR87YQ5
Annual Victims Survey
The Victims’ Commissioner, Barnoness Newlove, has launched the annual Victims’ Survey.
This seeks feedback about people’s experiences of the criminal justice system in England and Wales.
Responses help the Victims’ Commissioner improve support and outcomes for future victims.
The survey runs to 31st December 2024.
Liverpool John Moores University Study: When a person convicted of a sexual offence wants to engage in a Restorative Justice meeting, what is the preferred method of communicating with the victim/survivor?
This study questionnaire is open to victims/survivors and those who have not been victims /survivors of sexual violence.
You must be aged 18 or over to complete the survey and consent to take part is implied when you click on the link, respond to the questions and click on the ‘survey complete’ command.
You can stop answering questions at any time and withdraw from completing the questionnaire.
VS Voice Survey
What is the VS Voice app?
VS Voice is a mobile phone app where victims of crime and traumatic events can share their experience, views, ideas and opinions about support and what needs to change. It’s only available to those who have used Victim Support services.
Why should I take part?
VS Voice enables you to have a voice and directly contribute to improving our work
helping victims of crime. Participation will be mainly via short surveys done in a few
minutes on your phone. Participants will be rewarded for taking the time to fill out surveys.
Can I receive support via the VS Voice app?
No, support will not be provided by the app. Should you need any support please get
in touch through Supportline (call 08 08 16 89 111), live chat or our self-support platform, My Support Space. VS Voice will give us more information to help keep improving all of these support services.
How can I get the VS Voice app?
For more information contact your supporter at Lancashire Victim Services.
