Feedback about our services
Lancashire Victim Services
We take the quality of our services very seriously, and work hard to give you the most appropriate support we can. We welcome your feedback or comments about our services, whether good or bad. Feedback helps us to make sure our services are as good as possible, and to improve where necessary.
Please give us as much information as you can. This helps us to understand your experiences, and investigate any issues you may raise.
If you have used our service and would like to provide any feedback please follow this link. It should take no more than 8 minutes to complete.
https://www.surveymonkey.co.uk/r/SR87YQ5
Victims’ Commissioner survey: Impact of court delays on victims
The survey is anonymous and open to any victim in England and Wales where the crime resulted in a charge by the Crown Prosecution Service, regardless of when the crime took place or whether the case is still ongoing.
VS Voice Survey
What is the VS Voice app?
VS Voice is a mobile phone app where victims of crime and traumatic events can share their experience, views, ideas and opinions about support and what needs to change. It’s only available to those who have used Victim Support services.
Why should I take part?
VS Voice enables you to have a voice and directly contribute to improving our work
helping victims of crime. Participation will be mainly via short surveys done in a few
minutes on your phone. Participants will be rewarded for taking the time to fill out surveys.
Can I receive support via the VS Voice app?
No, support will not be provided by the app. Should you need any support please get
in touch through Supportline (call 08 08 16 89 111), live chat or our self-support platform, My Support Space. VS Voice will give us more information to help keep improving all of these support services.
How can I get the VS Voice app?
For more information contact your supporter at Lancashire Victim Services.
